Privacy Policy for MyanMenu

Effective Date: October 6, 2026

Last Updated: October 6, 2026

MyanMenu (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users (“you,” “user,” or “merchant”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (MyanMenu POS, Waiter App, Kitchen Display System) and our website at [https://myanmenu.com](https://myanmenu.com).

Please read this Privacy Policy carefully. By accessing or using the MyanMenu application and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide, maintain, and improve our services:

A. Personal Data

When you register for an account, subscribe to our service, or request support, we may collect personally identifiable information, including but not limited to:

• Account Credentials: Name, business name, phone number, email address, and physical business address.

• Authentication Data: Firebase Authentication details, Google Sign-In profile information (if applicable).

B. Business & Operational Data

To power your Point-of-Sale (POS) and Restaurant Management System (RMS), we process business-related data, such as:

• Sales history, transaction records, and inventory details.

• Menu items, pricing, and category configurations.

• Staff accounts, assigned roles, and internal activity logs.

C. Customer & Order Data (Self-Ordering / QR Systems)

When customers order via QR codes or digital menus provided by MyanMenu:

• Table numbers, ordered items, and order notes.

• Payment statuses and receipt records.

D. Device and Usage Data

When you use our mobile application, we may automatically collect technical data:

• Device hardware model, operating system version, and unique device identifiers.

• Application usage logs, error reports, performance analytics, and IP addresses.

2. How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Maintain Services: Processing transactions, managing kitchen display workflows, and synchronizing offline/online sales data.

• To Improve Our Services: Analyzing store trends, generating Menu Engineering insights, and improving app performance.

• Customer Support: Responding to inquiries, troubleshooting technical issues, and delivering training or updates.

• Security & Fraud Prevention: Protecting system integrity, preventing unauthorized access, and maintaining database backups.

• Communication: Sending essential account notifications, billing updates, or system service alerts.

3. Data Storage, Security, and Cloud Sync

• Data Security: We implement industry-standard technical and organizational security measures, including encrypted HTTPS/SSL data transmissions, database firewalls, and strict access controls.

• Cloud & Offline Sync: Operational data is synced securely with cloud servers. When offline, data is stored locally on your device and automatically uploaded once connectivity is restored.

• Backups: Regular automated backups are maintained to prevent data loss.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or business data to third parties. We may share information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers (e.g., cloud hosting infrastructure, Firebase services, automated backup repositories) strictly to run our application infrastructure.

• Legal Requirements: We may disclose your information if required by law, court order, or government authority to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

5. Data Retention and Account Deletion

• Data Retention: We retain your account and operational data for as long as your account remains active or as needed to provide you with our services.

• Account & Data Deletion Rights: You have the right to request the deletion of your account and associated personal data. To request data deletion, you can contact us directly at info@myanmenu.com. Upon verification, we will permanently remove your personal credentials and store records from our active servers, subject to any legally mandated retention obligations.

6. Children's Privacy

Our services are intended strictly for business operations and adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Company Name: MyanMenu

• Address: Bldg 282, Rm 11, Seikkantha St., Kyauktada Twp, Yangon, Myanmar

• Email: info@myanmenu.com

• Phone: +95 9 400 000 876

• Website: https://myanmenu.com